To help you use the website and get the most from it, we have added this guide. We hope to respond to any questions and observations by adding a paragraph on this page. It doesn’t pretend to be an “FAQ” as some of the questions in here haven’t been asked at all – let alone “frequently”! But we hope it will be helpful in informing new and existing users.
The Info Team.
We love the public, thank you for asking! If you have a bit of time on your hands, some money in your pocket, and the will to come and meet some great people and see what Greytown has to offer, we’re looking forward to seeing you!
The site provides all the information you need to have a great visit to the Greytown Country MARKET. If after looking through the pages on the site you find it doesn’t answer your question, please drop us a note on our Contact form and we’ll be straight back to you.
See you there!
We want your experience as a stallholder at Greytown Country MARKET to be amazing! With that in mind we have added some tools to make it easy to manage your engagement – and to keep you coming back!
The process
Here are the simple stages we have setup:
- Apply for an account on the website.
- Book a stall for one or more events.
- Pay for your booking.
- Create your own page.
Each of these stages is explained in more detail in the following panels.
This will provide a place to store all your details. Your account is protected by your password which you will need to enter to let the system know it’s you logging on.
Use this page to apply for an account. You enter your details which then go to the Info Team for approval. Once approved, you will soon receive the following e-mails:
1. A “Validation” e-mail which confirms that you own the e-mail address you have provided. If you accidentally entered an incorrect address (it happens!), you won’t receive this e-mail. This stops malicious visitors setting up accounts in other people’s name. Please click on the link provided in the e-mail to confirm to the system that you received the mail and activate your account.
2. A “Welcome” e-mail to tell you that your details are approved and inviting you to log in to the site.
We do this so that we can sure that only bona fide stall-holders are provided with access.
We have simplified the booking process so that you can now book a stall online. In order to make a booking, you must first have an account on the website (see above).
Navigate to the booking page using the menu, or click on this link.
Here you will be guided through choosing the type of stall you need, and which events you want to attend (you can click on the button to book for all 6 markets in the season).
Once you are happy with the details, click on “Proceed to payment”. The booking will be made and the Info Team will be informed. You will then be taken to the payment page.
The Wait-list
If an event is fully-booked, we can add your details to the “wait-list”. Simply click on the button marked “Add me to the wait-list”. We will get back in touch with you if there is a cancellation and a stall becomes available.
The payment screen pops up after you have completed your booking. We keep payment separate from bookings so that you can focus on arranging your attendance at the Greytown Country MARKET separately from settling up.
We have a variety of payment methods to fit in with the way you operate.
Credit card
For maximum convenience and speed, you can pay by credit card. The payment is made immediately and you will receive a receipt by e-mail. There is a small surcharge for using the convenience of credit card which we pass on to you. We do not store your credit card details so you will need to enter those each time.
Bank Transfer
You can instruct your bank to make a transfer to our account number: 06 0689 0291994 00
We will check our bank statements and when we see your payment come in, we will mark you as “paid” and you will receive a receipt.
Cash on the day
For a limited period, we will continue to accept this form of payment. On market day we will have a list of those still owing and will visit you to collect payment. We will mark you as “paid” on a list then you will receive a receipt when we settle the accounts later.
If you need to change your profile picture or other details, please go to the “Manage my account” page.
You will need to be logged in to see the page and it will open with your current details. You can then upload a new profile picture or change any of the other details.
Once you have made your changes, please click “Update” to save them.
The Info Team get their very own guide in the protected area.